This is a bit of a complex question to answer, as I operate on a 'date required' and 'event date' basis. Orders are always prioritised based on their event date, with the closest deadlines taking precedence. Some weeks we may experience a high volume of orders, while other weeks are typically less busy.

For custom orders, we work according to the event date, which is why we request that you place your order as early as possible.

Leave up to 4 weeks for full custom party packages to designed, production and completed.

If you need something in a shorter turn around time, feel free to reach out and we are more than happy to take on the order if prior discussed.

Cake toppers have a shorter turn around time.

You may notice that custom orders are priced higher than pre-designed items, and we want to provide some insight into why that is.

Unlike mass produced designs, custom creations require a significant amount of time, effort, and attention to detail to bring your unique vision to life.

Each custom design is carefully crafted to meet your specific requests, which can often involve hours of design work, revisions, and adjustments to ensure the final product is exactly what you envision.

This personalised approach means that every detail is thoughtfully considered, from the initial concept to the final execution, making your order one of a kind.

We take pride in offering high quality, fully customised pieces that reflect your personal style, event theme, or branding.

The pricing reflects the time, expertise, and creativity that go into making something truly special just for you.

We appreciate your understanding and trust in our craftsmanship, and we are committed to delivering a product that exceeds your expectations!

Unfortunately no. All our products are available for viewing and purchase online however you are welcome to contact us to purchase sample products or request more photos.

Absolutely not! This is something I am truly passionate about because I understand that not everyone is hosting a large celebration with 10+ children to cater to. Many parents now prefer smaller, more intimate gatherings, whether it’s just a few friends or even just one guest for the birthday child.

I want to make sure that every party, no matter the size, is treated with the same care and attention to detail. Whether you’re planning a grand celebration or a quiet, personal gathering, I’m here to help make your event as special as possible.

This also reflects in pricing and value because we need to order X amount of product from a supplier, leaving us with stock on hand.

Yes certainly. We are located in Moorebank, Sydney (In between Bankstown & Liverpool).

For all custom orders, you’ll receive artwork to review and approve before production begins, as all designs are created in-house with care and creativity.

As part of the process, you’ll have the chance to share your design brief, giving you full control over how your final product will look. Feel free to upload screenshots or pictures of similar designs for inspiration, but please note that we can’t replicate someone else’s work.

If your design needs to match other event items or part of a collection, please send us pictures of those items or share details like font names as part of your order. This helps us avoid rework or redesign fees!